Frequently Asked Questions (FAQ)

Below are a list of questions and answers that are commonly asked about Walk-In Tubs.

Please read below and if you have any additional questions that need answered, please contact us and we will be happy to help.


Why get a Step-In Tub?

There are few greater pleasures in life than a long, hot, relaxing bath. It’s the perfect way to unwind after a stressful day, most of all it is a simple way to relieve aches and pains as well as many other ailments such as diabetes, stress, insomnia.

Unfortunately, millions of Americans with mobility concerns know that simply taking a bath can be a hazardous experience.


Where are you located?

Our office is located at 2050 Integrity Drive S in Columbus, OH  43209 and we service most of Ohio; including, Columbus, Dayton, Cincinnati, Athens, and beyond.


Do you have customer service?

Of course! Our friendly and knowledgeable customer services reps are available to answer your questions Mon-Thur 9:00am to 8:00pm, Friday 9:00am to 5:00pm, and Saturday from 9:00am to 1:00pm at toll free 1-855-656-9000, or local at 614-754-4099.


Does it cost anything to get a free consultation?

No, New Bath Walk In Tubs will visit your home and give you a free safety inspection and consultation on the Jacuzzi Walk In Tub for free. There is no obligation to buy and we are happy to answer any and all questions.  The detailed written proposal on the Jacuzzi walk in tub and literature is yours to keep and the estimate is good for one full year with no obligation to buy anything at that time.


How much is a Jacuzzi Walk in Tub?

There are many factors that affect the cost of a walk-in tub.  In all cases we have been able to help seniors all over America affordably add our walk-in tub to their homes.  We are told almost daily how the quality of life has been so greatly improved with the use of our walk-in tub. We hope you will take the time to allow us to visit and see what can be done and what the exact cost would be for you and your family to start enjoying a safe bath, please click here for more information.